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Thread: Major Crash - Time Set Back

  1. #1
    Administrator Frederik Magle's Avatar
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    Default Major Crash - Time Set Back

    A few days ago one of the hard disks running TC (as well as sister site Magle International Music Forums) crashed and brought down the site with it. It was quickly replaced, but most unfortunately it had caused the system operating software to become corrupted. That should not be able to happen, but it did...

    So, it was decided to restore from a backup, but as it appears from reading the logs the hard disk may have begun causing troubles on November 14th, it was necessary to use the backup from the 13th to avoid restoring errors from the backup.

    I am very sorry for all the posts (and memberships) from the last 5 days that have been lost, but it was the only way to ensure the forum will run safely and smoothly again.

    Kind regards,
    Frederik

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    Senior Member Rasa's Avatar
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    No, my brilliant series of articles on.... nah, not really.

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    These things just happen...

    Thanks for bringing the site back.

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    Senior Member Air's Avatar
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    I think you made the wise decision. Sometimes little things need to be sacrificed in order to keep things running.

    Thanks for all your hard work!
    "Summit or death, either way, I win" ~R. Schumann

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  9. #5
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    Just moment ago I couldn't enter the site again, just like during the crash.

    HMMMM I see that changes in profiles made in recent days are also cut.

  10. #6
    Senior Member Kopachris's Avatar
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    Is that why I haven't been able to access the site lately? Huh. Well, thanks for fixing it. I don't think we made (and lost) anything important since Nov. 13.

  11. #7
    Senior Member Ukko's Avatar
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    Some of my ill-considered posts may now fade from memory.

    Yay.
    I spent a fortune on deodorant before I realized that people don't like me anyway.

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  13. #8
    Administrator Frederik Magle's Avatar
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    Thank you all for your understanding and patience. It was a devastating crash with full mechanical failure of one of the hard drives, plus corruption of the mirror (safety) drive., which is why things went so bad.

    I have just been on the phone having a lengthy conversation with the hosting company responsible for the hardware. They take full responsibility for the failure, and will of course not bill me for the many technician-hours spent trying to fix the problem. And based on this incident they will change their emergency-plans, so if something similar should happen in the future the downtime should be much shorter.

    Quote Originally Posted by Aramis View Post
    Just moment ago I couldn't enter the site again, just like during the crash.

    HMMMM I see that changes in profiles made in recent days are also cut.
    There has been some additional downtime today, after the backup was restored this morning, but that has been intentional restarts of the server after performing updates and maintenance.

    Everything was restored to it's exact state on the 13th. An exact clone of almost 100GB of data.

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    Administrator Krummhorn's Avatar
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    I might add that, mostly for the benefit of the new people here, Frederik financially supports this forum and MIMF out of his own pocket ... all expenses of the forum software, leasing the server(s), paying the hosting company, etc., is a heavy financial burden, which he is willing to do so that we have this wonderful place to converse about our love of Classical Music.

    My personal thanks to Frederik for being able to restore this forum ... like most of you, I was also not able to access this place, even from my admin 'backdoor' access - A weird feeling to be somewhat out of control of activities here.

    My humble apologies for not being able to personally answer queries to those who used the 'contact us' forum, as those were not getting through because of the server crash.

    Forward we go ... once again, our TC withdrawals are put to rest
    Kh
    Administrator


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    Senior Member starthrower's Avatar
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    Thank goodness we didn't lose the Pee In The Shower thread. I've been worried for days!

    But seriously, thanks for this great forum!

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  18. #11
    Administrator Frederik Magle's Avatar
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    I am happy to provide the underlying foundation for this place for all to talk about classical music... when it works... In any case every possible measure will be taken to avoid something similar in the future.

    And it is I who thank you, Lars, for all your great work here!

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    Senior Member science's Avatar
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    This site is my favorite place on the internet now, and I was really bummed when it went down. My gratitude to you, sir.

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  22. #13
    Senior Member science's Avatar
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    Evidently I can't edit here. I see you have albums out! I will buy them all as an indirect way of supporting the site...

    or perhaps it's an addiction....

  23. #14
    Senior Member Rasa's Avatar
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    Quote Originally Posted by Kopachris View Post
    Is that why I haven't been able to access the site lately? Huh. Well, thanks for fixing it. I don't think we made (and lost) anything important since Nov. 13.
    Seeing as we discuss music here, nothing important can be lost.

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  25. #15
    Senior Member rojo's Avatar
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    Thanks for getting us up and running again, Frederik. What a horrible experience that must have been.

    Everyone, feel free to repost threads & posts that you notice are gone.
    omnia vincit amor - Virgil

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