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This is the message that is appearing for her right now:

View attachment 130823

So she can't be here to report it, and messaged me through another website.
Forward this link to her via the other website -

How to Fix DNS_PROBE_FINISHED_NXDOMAIN

It will explain how to do a step-by-step walk-through to correct this browser related issue -

1.) Release and Renew IP Address
2.) Restart DNS Client Service
3.) Change DNS Servers
4.) Reset Chrome Flags
5.) Disable VPN and Antivirus Temporarily
6.) Check Your Local Hosts File
7.) Check DNS of Your Domain
 
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